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I&O Brand

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Terms and Conditions

Last Updated: 2/9/2026


By accessing this website and purchasing or using our products or services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use this website or our products.

1. Product Overview & Intended Use

Our essential oil sprays are crafted for aromatic and lifestyle use only, including but not limited to:

  • Room and space fragrance
  • Linen and fabric refreshing
  • Personal aromatherapy
  • Hot towel and professional service applications

All products are designed for external use only.

Our products are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional medical advice.


2. Medical & Regulatory Disclaimer

Statements made on this website have not been evaluated by the Food and Drug Administration (FDA).

Our products are not medical products and should not be used as such.

You should consult a qualified healthcare professional before using essential oils if you:

  • Are pregnant or nursing
  • Have a medical condition
  • Have respiratory sensitivities
  • Are taking medication
  • Have known allergies or sensitivities


3. Skin Sensitivity & Patch Testing

Essential oils are concentrated botanical extracts. Individual reactions vary.

You agree to:

  • Perform a patch test before personal or skin-adjacent use
  • Avoid direct contact with eyes, mucous membranes, or broken skin
  • Discontinue use immediately if irritation or discomfort occurs

We are not responsible for adverse reactions due to allergies, sensitivities, misuse, or improper application.

4. Children, Pets & Environmental Use Warning

Our products should be:

  • Kept out of reach of children
  • Used with caution around pets, especially cats, birds, and small animals
  • Used in well-ventilated areas

Certain essential oils may be unsafe for children or animals. You are responsible for researching and ensuring safe usage within your environment.


5. Professional & Service Use Disclaimer

When used in professional settings (including but not limited to hot towels, grooming services, spa services, or aromatherapy environments):

  • The user assumes full responsibility for proper dilution, application, and client safety
  • Client consent is recommended prior to use
  • We are not liable for client reactions, sensitivities, or misuse in service environments

Our products do not replace professional training or licensing requirements for service providers.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Allergic reactions, skin sensitivities, or respiratory responses
  • Improper use, overuse, or misuse of products
  • Damages arising from reliance on information provided on this website
  • Indirect, incidental, or consequential damages

Use of our products is entirely at your own risk.


7. Orders, Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

  • Modify pricing at any time
  • Correct errors in pricing or descriptions
  • Refuse or cancel orders at our discretion

Payment must be received in full before orders are processed.


8. Shipping & Delivery

Shipping times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Postal carriers or shipping providers
  • Weather conditions
  • Customs processing
  • Incorrect shipping information provided by the customer


9. Returns & Refund Policy

Due to the nature of personal care and aromatic products:

  • All sales are final
  • Refunds or replacements are only considered for damaged or defective items
  • Claims must be submitted within 7 days of delivery

Refunds or replacements are issued at our sole discretion.


10. Wholesale & Resale Terms

Wholesale purchasers and resellers agree that:

  • Products may not be altered, diluted, relabeled, or repackaged
  • Brand names, labeling, and packaging must remain intact
  • Products may not be marketed with medical or therapeutic claims

Unauthorized modification or misrepresentation of products voids all liability and protections.

11. Intellectual Property

All content on this website — including but not limited to:

  • Logos
  • Product names
  • Labels
  • Photography
  • Written content

Is the exclusive property of the brand and may not be copied, reproduced, or distributed without written permission.

12. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share personal data except as required to process orders or comply with applicable laws.

13. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.


14. Governing Law

These Terms & Conditions are governed by the laws of the state in which the business operates.

Questions or Concerns

For inquiries regarding these Terms & Conditions, please contact us via the contact form on this website.


Copyright © 2026 I & O Brand - All Rights Reserved.

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